Privacy Policy

1. Introduction

Henan Jiacui Intelligent Equipment Co., Ltd. ("JIACUI", "we", "our" or "us") operates the website at www.xunkerecycling.com (the "Site"). This Privacy Policy explains how we collect, use, disclose and safeguard information when you visit the Site, contact us through the Site, or otherwise interact with us.

By accessing the Site or submitting your information to us, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.

2. Information We Collect

We collect the following categories of information:

• Information you voluntarily provide. When you fill out a quote/inquiry form, send us an email, or chat with us on WhatsApp, you may provide your name, company, country, phone number, email address, the type of machine you are interested in, your material and capacity requirements, and any free-text message you include.
• Technical information. When you browse the Site, our hosting server and third-party analytics tools (such as Google Analytics and Baidu Tongji, if enabled) may automatically collect your IP address, browser type and version, device type, operating system, referring URL, pages visited and time spent on each page.
• Cookies and similar technologies. The Site uses cookies and local storage to remember your preferences, keep you signed in (if applicable), and measure traffic. You may disable cookies in your browser; however, some features of the Site may not work properly without cookies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide quotations.
• To arrange technical discussions, factory visits and trade-show meetings.
• To deliver, install, commission and after-sales service for the equipment you purchase.
• To improve the Site, our products and our customer service.
• To send you product updates, trade-show invitations and other marketing communications, but only where you have opted in, or where permitted by applicable law.
• To comply with legal obligations, resolve disputes and enforce our agreements.

4. Legal Bases (EEA / UK Visitors)

If you are located in the European Economic Area or the United Kingdom, we process your personal data on the following legal bases:

• Performance of a contract — when processing is necessary to respond to your inquiry, prepare a quotation, or perform a contract you have entered into with us.
• Legitimate interests — for site analytics, security and basic marketing, where our interests are not overridden by your fundamental rights.
• Consent — for non-essential cookies and for marketing communications, where required. You may withdraw your consent at any time.
• Legal obligation — when we must process data to comply with applicable law.

5. Sharing of Your Information

We do not sell your personal information. We share your information only with:

• Service providers that help us operate the Site, send emails, host our CRM, or arrange shipments (bound by confidentiality and data-processing obligations).
• Logistics, customs and inspection bodies (such as SGS, BV or TUV) where you have asked us to arrange factory or shipment inspections.
• Government authorities, courts or law-enforcement bodies, where disclosure is required by law.
• A successor entity in the event of a merger, acquisition or sale of assets, subject to a comparable privacy commitment.

6. International Data Transfers

JIACUI is headquartered in the People's Republic of China. By submitting your information to us, you understand that your information will be transferred to, stored in and processed in China and other countries where our service providers operate. Where required by applicable law, we implement appropriate safeguards (such as Standard Contractual Clauses) to protect your information during cross-border transfer.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy, including to satisfy legal, accounting or reporting requirements. Inquiry records are typically retained for up to 36 months. You may request earlier deletion as described in Section 9.

8. Your Rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to legal exceptions.
• Object to or restrict certain processing activities.
• Request data portability (receive your data in a structured, commonly used format).
• Withdraw consent at any time, where processing is based on consent.
• Lodge a complaint with your local data protection authority.

9. How to Exercise Your Rights

To exercise any of the rights above, please contact us at [email protected] with the subject line "Privacy Request". We will respond within 30 days. We may need to verify your identity before acting on your request.

10. Children's Privacy

The Site is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take steps to delete the information.

11. Third-Party Links

The Site may contain links to third-party websites (such as WhatsApp, LinkedIn, YouTube or shipping carriers). We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any information.

12. Security

We use administrative, technical and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

13. Changes to this Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the bottom of this page indicates when the latest revisions took effect. Material changes will be highlighted on the Site or communicated to you where appropriate.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Henan Jiacui Intelligent Equipment Co., Ltd.
• Address: Zhengzhou, Henan Province, People's Republic of China
• Email: [email protected]
• Tel / WhatsApp: +86 [phone number]

Last updated: 2026-09-04